Area of Expertise – Deepak Goel

Functional Area

  • Strategic Management
  • International Marketing (B2B)
  • Business Development
  • Bid Management
  • Sales Support/Pre-sales
  • Key Account Management
  • Corporate Communication & Operations
  • Off shoring and Process Consulting

Industry

  • Internet/ Digital Media
  • Professional Education
  • BPO & ITES
  • Software Services
  • KPO/Consulting and Telecom

Region wise

  • US- Irvine, CA
  • Chicago
  • IL
  • Houston, TX
  • India (Delhi/NCR, Mumbai, Pune)

Organizations worked with

  • Advent Global Solutions ;(Director- Business Strategy)
  • Hexaware Technologies ;(Director- Americas)
  • Ariba Inc ; (Sr Manager – Sales Operations)
  • QAI Asia; ( Manager- Client Services)
  • Fujitsu Zensar ;( Manager – International Marketing)
  • Bharti Telecom –Airtel; (Customer Services)

Professional Experience- (Summary)

About 16+ years of experience in:— Strategic, Tactical and Operational levels like Business Planning, Marketing Models & Strategy, Campaign management, Sales, Process Consulting, Team management and CoE building.–Onsite and Offshore exposure to international multi-cultural IT/BPO engagements (US, EMEA & APac)–Worked in US (California, Chicago, Houston and now in Delhi/NCR) in the areas of strategic marketing support and business development.

Qualifications

  • PGDM (Two years Full Time) Batch 2001-2003
    (Major–IT & Management Systems, Minor-Marketing)
    Symbiosis Centre for Management & HRD (SCMHRD) Pune, India
    (Top 10 B-schools of India)
  • Post Graduate Diploma in Sales & Marketing, (1996-98)
  • National Institute of Sales, India (New Delhi) in association with Hutwaithe Research Group –UK
  • A. (Hons.) Economics (1995-1998), University Of Delhi, India
  • AISSCE from CBSE (1994-95), New Delhi, India

Training Program Conducted

  • Since 2004 onwards, actively involved in corporate trainings and contribution to management/business related objectives by way of Guest Lectures, Workshops , Subject based Sessions ,Mentorship Programs in B-schools (like Symbiosis SCMHRD, SCMLD)
  • Organized various in-house training sessions for Business, Sales, Strategic Management, International Marketing and Operations functions.
  • Currently engaged in Corporate Training & Business Consulting assignment to cover 6 locations in India (under BFG) for a Multi Million Dollar KPO firm based in India with Offices across US, Europe, Asia and Middle East.

Key Focus Areas

  • Personality Development Programs (PDPs)
  • Business communication and presentation skills
  • Process improvisation and integration to business objectives
  • Strategic Marketing
  • Emotional and Cross Cultural Sensitization
  • Corporate Dos and Don’ts for Students
  • Customer Relationship Management
  • Key Account Management
  • Marketing of ITES/KPO/Software Services
  • International Marketing
  • Strategic Management
  • Sales management and analytics
  • Team Building & Leadership
  • Building Entrepreneurship and Self Employment for Professionals
  • Start ups, SMEs and MSMEs- Challenges and Way Forward
  • Industry Interface Programs for Students/ Professional Education Sector

Some Clients

Corporates

  • WNS, TechServ Consult Pvt Ltd, Attainix, InvestEdge and Global Development Foundation, many more….

Professional Education Sector-

  • Symbiosis (SCMHRD), Pune
  • SCMLD, Pune
  • ICSI- India
  • ILI, Indore
  • Disha Group of Institutes, Raipur  and many more….